System and Operations Documentation

Cal Net’s Technology Management department prides itself on producing top-notch system and operational documentation. The maintenance of accurate and current documentation is the difference between a system outage lasting minutes and one that lasts days. When disasters strike, having system configurations well documentation help our technical services team rebuild the network from the ground up without any guesswork, which will lead not only to a speedier recovery, but overall less issues and problems when your staff begins to use the recovered systems.

In addition to documentation of system configurations, Cal Net also manages documentation related to assets. This helps our clients maximize their hardware spending by having an accurate account of the equipment already owned. It also provides financial benefits for tax and depreciation tracking controls, as well as documentation of assets for insurance claims related to losses suffered in disasters.

The third aspect to our documentation practices relates to routine operational processes that we follow. All computer systems must be maintained on a regular basis to prevent problems from occurring and manage business data. Our operational documentation helps to ensure that the required maintenance procedures are executed consistently and performed according to schedule.